Who we are
High quality, innovative support
Polaris Financial Services LTD, is a health care administration organization providing management services for shipping companies offering medical coverage to their seafarers and families.
We cater primarily to shipping and crew management companies.
Our focus is on people, your human capital.
We aim to be:
Fast: We promptly respond to emergency and non-emergency cases, to ensure the best options for members health. The use of a dedicated application available to all of our members which provides simple approvals real time, the 24/7 monitoring of claims and discharges throughout our accredited health network and the dedicated auditing procedure are our key assets in the process.
Fair: We process claims to comply with the Administrative Services Agreement (ASA) of our corporate client. Approvals are then issued according to our audits protocol on the basis of remaining availment balance for each individual member, provided that the medical case does not fall within the exclusions and limitations of the ASA contract with the client.
Flexible: We ... “build” the Administrative Services Agreement, in close cooperation with our corporate client and incorporate all of their specific needs and priorities acting as their consultants. Handling a claim, we may even provide ex-gratia payments to a specific members, following the client authorization, which is totally prohibited in the traditional premium based insurance policies.
Our people have acquired over 25 years of experience.
We cater primarily to shipping and crew management companies. As operation costs increase year after year, businesses review their financial strategy, namely in the area of insurance coverage for seafarers and their families. The group insurance strategy and its related budget are updated with the aim of enhancing growth and profits. They also try to gain control over the cost of insurance premiums while keeping their people covered and motivated to reach their full potential.
Polaris Financial Services LTD supports clients with the creation, implementation and control of medical management processes in order to minimize costs and meeting their company’s long-term business goals.